What is the Difference Between the Service Department and Quick Lane?

By: Fourlane Ford   |   25 May 2022
Fourlane Ford's Service Department

When someone calls Fourlane Ford's main line and asks for service, our friendly receptionist will usually ask you if you would like "Quick Lane" or if you have a mechanical problem? Does this confuse you? Let us explain further.

The best way to think about Quick Lane is that it is focused on preventative maintenance. Maintenance refers to regular service that is required to keep a vehicle running well. The maintenance schedule is outlined in your vehicle's owner's manual with recommendations on what services need to be performed and when.

Quick Lane provides oil changes and light repairs such as tires, brakes, batteries, alignments, headlights, and so on. No appointment is necessary, but you can call 403-227-8016 to book ahead of time.

However, when vehicle servicing is necessary, you can count on Fourlane's Service Department for experience, expertise, efficiency, and transparency. We are committed to providing personalized, friendly service designed to ensure your satisfaction every time you visit us. Come and see why we consistently earn the highest customer satisfaction rating for Ford service in Alberta.

You can call 403-227-3311 and let our experienced and highly trained consultants and technicians get the job done right, on time. We feature state-of-the-art equipment and diagnostic tools and in-depth knowledge of the recommended Ford maintenance that will ensure your vehicle operates optimally for years to come.

Here is what Quick Lane and the Service Department have in common?
1) You can book an appointment ONLINE
2) There is a nice customer lounge with FREE coffee and a TV for you to relax and wait, or FREE wifi if you want to work or access the internet via your devices while you are here.
3) You will be treated well. Our expert Service Advisors will ensure you understand what is going on with your vehicle and get you on your way as soon as possible.

Our team looks forward to serving you, whether it is the Service Department or our Quick Lane. Give us a call!

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4412 50 St, Innisfail, AB T4G 1P7